Privacy Policy

1. Introduction & Overview

POZHIAMUTHAN IMPEX LLP ("Company", "We", "Our", or "Us") is committed to protecting your privacy and safeguarding your personal and business data. This Privacy Policy details how we collect, process, store, and protect information obtained through our website (pozhiamuthanimpex.com), trade inquiry forms, and international logistics services.

2. Information We Collect

To facilitate international commodity sourcing, export contracts, customs brokerage, and freight forwarding, we collect the following types of information:

• Business & Contact Data: Full name, corporate email address, contact phone number, WhatsApp contact details, company name, country of incorporation, and tax/IEC registration details.
• Trade & Logistics Inquiry Data: Product specifications, order volume, destination port, shipping terms (FOB/CIF), and customs documentation requirements.
• Technical & Browsing Data: IP address, browser type, device information, operating system, and website usage statistics collected via web cookies.

3. How We Use Your Information

Your information is strictly utilized to provide seamless global import and export services:

• Processing trade inquiries, issuing proforma invoices, and fulfilling export/import contracts.
• Coordinating ocean freight (FCL/LCL), air cargo, customs clearance, and port delivery.
• Communicating real-time cargo shipment status, tracking updates, and quality inspection reports.
• Ensuring legal compliance with Indian Directorate General of Foreign Trade (DGFT), APEDA, FSSAI, and international customs regulations.

4. Data Protection & Security Protocols

POZHIAMUTHAN IMPEX LLP implements robust physical, technical, and managerial safeguards compliant with ISO 9001 quality and data protection standards. All inquiry communications are encrypted using 256-bit SSL encryption, and access to trade data is strictly limited to authorized personnel handling your shipments.

5. Disclosure to Third Parties & Customs Authorities

We do not sell, trade, or rent client personal or commercial data to third-party marketing companies. Information is shared strictly with verified international logistics partners, shipping lines, customs brokers, and statutory government/port authorities solely for executing shipment clearance and transit.

6. Your Privacy Rights & Contact

Clients have the right to request access to, correction of, or deletion of their personal information stored in our corporate records. For any privacy inquiries, please contact our Legal & Data Protection Compliance Officer: